Common Questions

First House pioneers a unique platform, blending live performances, and creative services with an immersive artistic community. It caters to emerging artists, offering an intimate high level concert setting, fostering connections and showcasing talent. Our mission is to empower artists with the tools they need and enrich the creative landscape with memorable live shows that celebrate diversity and creativity.

Artists eager to join First House must apply via our website. Our team meticulously reviews each application, seeking artists with a compelling narrative and musical prowess. Selected artists will gain access to our full suite of services, including event planning, production, and promotion, all tailored to amplify their artistic voice and connect with a wider audience through our intimate live shows.

First House is dedicated to providing exceptional support for our community. Whether you're an artist, a fan, or someone with a general inquiry, reaching out to us is easy and convenient. For all queries, including event details, ticketing support, artist collaboration, or feedback, our contact page on the website offers various options like email, phone, or a contact form. We ensure a prompt response to address your needs, fostering a strong and supportive relationship with our community.

Fans are the heartbeat of First House, and attending live shows is made accessible through our website. Tickets can be reserved or purchased in advance, offering a gateway to experience the raw, unfiltered talent of emerging artists. Our shows promise an intimate setting, where fans can connect with artists, immerse in their stories, and witness the power of live music in creating unforgettable moments.

First House values the commitment of our attendees but understands that plans can change. While all ticket sales are generally final to ensure fairness for artists and attendees alike, we review refund requests on a case-by-case basis for exceptional circumstances. If you find yourself unable to attend an event for which you've purchased tickets, please contact our customer service team promptly. They will guide you through the process and discuss possible solutions, including refunds where applicable, based on our terms and conditions.

First House acknowledges the dynamic schedules of our audience. While we strive to accommodate changes, ticket transfers to other shows are subject to specific conditions and availability. We encourage ticket holders to reach out to our support team for assistance with transfer requests. This policy ensures that fans have the flexibility to enjoy our diverse offerings, while also maintaining the integrity of our scheduling and artist lineups. For detailed guidelines and to initiate a transfer, please visit our ticket support section.